FREE CURBSIDE PICKUP
Now Available at Our Salt Lake City Retail Store!
Here’s How This FREE Service Works:
How Do I Find The Local Retail Store Online?
- Orders must be placed through our local retail STORE website only, FranklinPlanner.com/StorePickup
- Orders for store pickup CANNOT be placed through our call center or main website. Call Center orders and orders from our main website will not connect you to our local retail store.
What Can I Buy from The Local Retail Store?
- Our full selection of planners and binders will be available on the retail store website. You’ll also find our selection of available accessories to complete your planner system. Not everything on the main website is available in the retail store. Some products can only be purchased online or through our call center.
How Do I Pick Up My Curbside Order?
- Curbside pickup is available Monday through Friday, 11am to 4pm MT. Orders placed before 2pm are available for same-day pickup.
- When you place your online order on the retail store website, we will gather your order and send you an email confirmation when it’s ready to be picked up.
- If your order is not picked up within 48 hours after the confirmation email is sent, your order will be canceled and refunded.
- To pick up your order, simply drive to the retail store (2150 West Parkway Blvd., West Valley City, UT 84119), call the retail store number (801-817-1003), and give them the name on the order. Your products will be brought out to your car.
Can Someone Else Pick Up My Order for Me?
- Another individual may pick up your order as long as they have the customer name you used to make the order.
How Do I Handle Returns?
- If returns are necessary, they can be managed inside the store. Social distancing guidelines are strictly adhered to within our store for your safety and convenience.