Online Security
You can feel confident your financial information will be safe and confidential when you buy from franklinplanner.com.
We Use State of the Art Security Technology.
The Secure Sockets Layer (SSL) software we use is the industry standard
and among the best software available today for secure online eCommerce
transactions. This software encrypts all of your personal information,
including credit card number, name and address, so that it cannot be
read as the information travels over the Internet. Please make sure that Secure
Mode is enabled on your browser. You will be able to tell if the
transaction is secure by checking the security in your browser while
in the page you are concerned with.
If you have an older version internet browser
which does not support secure transactions or your computer is located
on a local area network behind a firewall, you may want to select one
of our off-line order options (phone, fax, or mail) to place your
order. Or you may be able to have your network
system administrator configure the firewall for secure transactions.
The Internet is Safe. When you compare the
Internet to other retail channels (like mail order companies or even
the local mall) your financial information is extremely safe. It is
easier for a thief to steal your credit card information from a carbon
copy of a receipt or by tapping your telephone line than it would be
for a thief to intercept an on-line transaction with franklinplanner.com.
We suggest you make it a habit to monitor and
verify your credit transactions on your credit card statement. That
way there will never be a question about your transactions on
franklinplanner.com. If for any reason you need to speak with one of our
Customer Service Representatives about your statement, give us a call
at 1-800-819-1812.
On-line Shoppers are Protected by the
Same Federal Laws as other shoppers. We know it's common sense, and
although the chances are unlikely that your credit card information
would be compromised over the Internet, it's nice to know that you
are still protected by the same federal law (which limits your
liability to a maximum of $50 in charges) which protects any of your
credit card purchases, no matter where they are made.
Your 100% satisfaction is important to
us. We value your business, as such we work very hard to not inconvenience you in any way. We won't e-mail you (except for purchase
confirmations), unless we have your permission, first.